Extended opening hours are now in place at advice centres in Causeway Coast and Glens offering greater accessibility to members of the public.
Made possible by funding provided to Causeway Coast and Glens Borough Council through the Department for Communities, helplines are now open to 7pm two nights per week and on Saturdays between 10am and 2pm. Pre-arranged face-to-face appointments are also available during these times.
The centres play a key role in providing advice to anyone who is experiencing financial difficulties or who needs guidance on a range of issues including benefits, work-related matters, or housing.
Explaining more, the Mayor, Councillor Richard Holmes said: “With a stark rise in the cost of living, more people than ever before are struggling to make ends meet while the end of furlough has left others unsure of their employment rights.
“If you are experiencing any of these problems then we’d like to remind you that your local advice centre is here to help. We’d especially like to encourage anyone who hasn’t had to access these services before to lift the phone. Quite often, reaching out to ask for advice is the hardest step but please be assured that you will receive confidential, professional and impartial assistance that can help to lessen the burden of worry.
“Extra opening hours on evenings and Saturdays is a welcome development, which gives users greater convenience, and we are grateful to the Department for Communities for facilitating this through its funding support.”
Full details of the Advice Centres, including opening hours, are as follows:
If you live in Ballycastle, Ballymoney, Coleraine or The Glens areas then get in touch with:
Community Advice Causeway
028 703 44817
Monday, Wednesday, Friday 09:30-13:00 and 14:00-16:00
Tuesday, Thursday 09:30-13:00 and 14:00-19:00
If you live in the Limavady area contact:
Limavady Advice Centre
028 774 48430
Monday, Wednesday 09:30 to 16:30
Tuesday, Thursday 09:30 to 19:00
Friday 09:30am to 3:30pm
Saturday 12:00 to 14:00
If you live in the Dungiven area get in touch with:
028 777 42494
Monday, Tuesday, Wednesday, Friday 09:00 to 17:00
Thursday 09:00 to 19:00
While we would encourage you to contact the advice centre in your area, all the facilities will be able to help you when you call, wherever you live in Causeway Coast and Glens.
For more information about advice services go to www.causewaycoastandglens.gov.uk/advice.
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